Connect Konvoq with WhatsApp

Konvoq's WhatsApp integration lets you deploy the same AI chatbot you use on your website directly to WhatsApp Business. Your customers get instant, accurate answers on the channel they prefer — and high-intent conversations route to your team with full context, even at 2am.

What you can do with Konvoq + WhatsApp

✓Deploy your existing Konvoq AI chatbot on WhatsApp Business without rebuilding it
✓Answer customer questions 24/7 on the channel with the highest open rates
✓Detect buying intent and route hot leads to sales via WhatsApp
✓Maintain conversation context when handing off from AI to a human agent

How to set up the WhatsApp integration

1
Connect your WhatsApp Business account via the Konvoq integrations dashboard (requires WhatsApp Business API access)
2
Select which Konvoq agent to deploy on WhatsApp — the same knowledge base and persona used on your website applies automatically
3
Configure handoff rules for WhatsApp conversations and go live

Frequently asked questions

Do I need the WhatsApp Business API to use this integration?+

Yes. Konvoq's WhatsApp integration requires WhatsApp Business API access, available through Meta's official partners. Konvoq walks you through the setup during onboarding.

Will my WhatsApp chatbot use the same knowledge base as my website chatbot?+

Yes. Konvoq uses the same trained agent across all channels. Changes to your knowledge base update the WhatsApp chatbot automatically — no duplicate configuration needed.

Is WhatsApp integration available on all plans?+

WhatsApp integration is available on Pro and Enterprise plans. Contact sales@konvoq.com for WhatsApp Business API setup support.

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